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FAQS

We've tried to answer your most frequently asked questions below. But if for any reason you need to speak to us just telephone +44(0)7799 484 041. Or send an email to hello@katto.shop.

HOW SHOULD I CLEAN MY KNIFE?

Simply wash your knife using warm water and dish soap. Dry immediately after washing.

CAN MY KNIFE GO IN THE DISHWASHER?

Knives and dishwashers are pretty much sworn enemies.

The heat and chemicals knacker the wood and they're also liable to chipping and scratching.

HOW SHOULD I SHARPEN MY KNIFE?

We recommend sharpening your knife using a Japanese whetstone (e.g. this).

For a quick guide on how to do this click here.

Or alternatively why not book in to one of our free sharpening clinics? Click here for more info.

WILL MY KNIFE RUST?

We use a stainless steel for all our blades which should not rust.

However, from time-to-time, small areas of oxidisation can occur on the black part of our knives.

Simply remove this with a dry cloth and apply a small quantity of olive oil to the blade with kitchen paper.

This will seal the blade and prevent it happening again.

WHERE ARE YOUR KNIVES MADE?

All our knives are handmade in our Sheffield workshop by our Master Craftsman, Mike. To find out more click here.

WHAT STEEL DO YOU USE?

We use a Japanese steel called AUS-10 in all our blades. It has an HRC rating of 58-60.

We believe this makes our knives strong but flexible; and ultra sharp without being brittle or difficult to sharpen.

WHAT WOOD DO YOU USE?

We use only the most sustainable FSC Certified woods for our knife handles.

CAN I VISIT YOUR STUDIO?

Our studio is based in Battersea, South London. And visits are by appointment only.

To book an appointment click here.

HOW CAN I CONTACT YOU?

To get in touch just email hello@katto.shop; or ring us on +44(0)7799 484 041.

If you'd like to return your order to us for any reason click here.

AGE VERIFICATION

As a responsible retailer we take age verification with restricted products such as knives and scissors very seriously.

This includes using age verified delivery services with a Challenge 25 policy.

As well as the UK government approved online tool Age Checked.

From time-to-time Age Checked may contact you to verify your age so that we can safely dispatch your order.

If you have any questions or feedback please don't hesitate to email hello@katto.shop; or ring us on +44(0)7799 484 041.

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