SHIPPING & RETURNS
We've tried to answer the most common questions about shipping & returns below.
But if you need to reach us just email hello@katto.shop or ring +44(0)7799 484 041

All orders come with free next day shipping.
Monday to Thursday
Orders received before 12pm will be dispatched the same day. Orders received after 12pm will be dispatched the day after.
Friday to Sunday
Your order will be dispatched on Monday (and should arrive on Tuesday).
We charge a flat rate of £15 to ship to all European countries, including the Republic of Ireland.
We use an express service which usually arrives within 3-5 days.
For any countries outside of the EU we charge a flat rate of £25.
We use an express service which usually arrives within 5-7 days.
Where there's a will, there's a way. Give us a ring on +44(0)7799 484 04 and we'll see what we can do.
You can return all non faulty orders for a full refund up to 100 days after ordering.
The only exception to this is engraved / personalised products which are non-refundable.