My daughter is an excellent chef and deserves the best knife money can buy.
I am old and like doing things the old way, so my first contact with Katto was via telephone: The 'phone was answered quickly by a human being that spoke clear English, (I was not held in a queue or transferred)!
As I am an engineer I wanted to know the full technical spec. of the steel from which the blades are made: Josh answered all my questions fully and filled me with confidence.
I ordered a knife and it arrived 21 hours later! We were delighted: beautifully made, (with Rosewood handle); it sliced a soft tomato so thinly a laser could not have done it better! the packaging could not have been better and I have not experienced service like this for 50 years - I felt important!
I am delighted that "Steel City" is alive and kicking!